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Special Event Volunteer

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Positions8 Remaining
Close DateJune 1st, 2015 or when space runs out.
Age Limit18 and up
General Function and Scope:

Special event volunteers are responsible for welcoming program attendees to the Harry Ransom Center and ensuring all attendees have a positive and enjoyable experience. The primary function of the special event volunteer is to provide great customer service and ask attendees to complete email/comment cards.

Time Commitment: Position requires at least 3 events per month (each event lasts approximately 4 hours) from September 2015 through May 2016. Evening and weekend availability is required, because almost all programs/events occur on weekday evenings or on Saturdays. Mandatory training occurs in July.

Specific Job Responsibilities:

Greet and orient visitors to events at the Harry Ransom Center. Provide courteous, welcoming, and informed customer service. Duties include:

  • Distributing and collecting comment and email cards
  • Fielding questions
  • Actively offering advice and information
  • Ushering
  • Taking attendance and observational demographic data
Volunteers will be expected to:

  • Be outgoing and proactive in greeting guests
  • Enforce event policies and protocols
  • Keep informed of exhibitions and upcoming programs
  • Work in cooperation with staff and guards to ensure all visitors’ needs are met

  • Specialized training about/on the Center’s renowned collections and exhibitions
  • Behind-the-scenes perspective of one of the world’s finest cultural archives, including interactions with curators, archivists, librarians, and other experts in the field
  • Special interest groups and book club for volunteers
  • Discount in the Ransom Center’s store
  • Reserved seat at most programs/events at which you volunteer

Friendly individual who is comfortable on the front line of an event with strong communication and customer service skills. Candidates should listen well, be comfortable interacting with the public, and have an interest in supporting the Ransom Center’s public outreach goals. Ability to maintain pleasant attitude under pressure is important. Ages 18+.

How to Apply: Complete and return a volunteer application by Monday, June 1. The application is available at Volunteer training will start in July. Contact Lisa Pulsifer at with any questions. 

Applications will be reviewed, and you will be contacted by a Ransom Center staff member to arrange an in-person interview. Submitting a completed application doesn’t guarantee a volunteer position.
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Location: 300 West 21st street, Austin, TX 78712, United States