Jesse Tree - Application Specialist Volunteer

Saturday, August 22nd, 2020 from 10:00am to 2:00pm (MT)


For the duration of 2020, Jesse Tree’s Application Specialists will be providing support
for individuals who are interested in applying to Idaho Housing & Finance Association (IHFA)’s
Housing Preservation Program (HPP), a program which administers funding to households who
are unable to pay rent or a utility bill DUE TO A COVID-19 RELATED CIRCUMSTANCE.

Jesse Tree is currently in need of students who can volunteer REMOTELY during office hours Monday-Friday between 9am-5pm in 2 hour shifts or more. 

Hourly Requirement:

45 Hours 


Each student will speak with at least three clients during a three-hour volunteer time period, spending enough time with each person to identify what's needed to keep them housed.


We are seeking Application Specialist volunteers who will contact interested tenants via Google Voice to aid tenants in applying for IHFA's Housing Preservation Program. This will entail collecting personal information over the phone, collecting documentation necessary for the IHFA Housing Preservation Program Application, and ensuring tenants know of any other resources available to their hosueholds. 

Work Description:

Remote Application Specialist volunteers will support interested tenants in submiting IHFA's Housing Preservation Program Application by collecting their information verbally via Google Voice and letting them know what documents they will need to submit for the application to be approved.

Supervisor Contact:

Name: Cassandra Artukovich



Contact with clients is...                                                                                                                                                           
High= Roughly 80%+ hrs of direct client contact.

Desired qualities and skills:

Personable and friendly, ability to be compassionate and empathetic towards people in crisis while maintaining appropriate boundaries, attention to detail, organized and efficient, able to communicate.

Preferable experience with Google Suites (Google Sheets, Google Docts, Google Forms, etc.). 

If you are interested, please fill out our Jesse Tree Volunteer Questionnaire at your earliest convenience:
Requirement Details
Remote volunteers must submit a signed Confidentiality Agreement before training. Training will consist of online training videos. After reviewing the training videos, all remote volunteers will need to pass the online Volunteer Review with an 80% or higher before being able to sign up for remote volunteer shifts!

Wondering if you should register to volunteer? Based on the CDC guidelines, we are asking you the following questions:
  1. Have you been exposed to someone who has been diagnosed with COVID-19? See the CDC’s risk assessment guidance.

  2. Do you have symptoms consistent with COVID-19? Symptoms can include a cough or shortness of breath or at least two of the following: Fever, Chills, Repeated shaking with chills, Muscle pain, Headache, Sore throat, New loss of taste or smell. See the CDC’s symptom information.

If you answered "yes" to any of those questions, we ask you not to register. We are doing all we can to align with best practices and keep our community healthy.
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