Greeters : Greeters provide a warm welcome and keep things moving in the waiting area.
Greeters with RUW's Tax Program are the first people that tax payers meet when they arrive at our tax sites. A Greeter is responsible for welcoming tax payers, verifying they have proper documentation, and that they meet the criteria for the Tax Program. Greeters must be comfortable speaking with people and monitoring the waiting area. Greeters don't answer any tax questions
Preparers : Tax preparers help clients complete tax returns using software.
A Volunteer Tax Preparer is responsible to conduct client interviews, help clients complete accurate tax returns, and distribute client surveys. Volunteer Tax Preparers must be comfortable speaking with people, reviewing tax documents for information, and using a computer based tax software to help clients complete tax returns. Volunteer Tax Preparers may be asked to help with reviewing tax returns that have been completed by other volunteer Tax Preparers prior to filing (Quality Reviews).