Please note that this is a remote position! USQ is looking for two volunteers to join the year round Hospitality Team. *PRIMARY RESPONSIBILITIES* Oversee hospitality aspects of all Regional Championships, National Cup Housing provided at events that they work on-site as a volunteer Tasks may include, but are not limited to: //Team Services Create team orientation packet Assist with the design and ordering of event trophies and/or medals On-site, answer questions from teams about the event On-site, assisting with team check-in //Guest Services Address all guest concerns promptly and professionally Ensure that all guest needs are maintained at all pitches Assist with the design and ordering of USQ and event branded merch //Vendors Research and coordinate outside vendors //Other Projects when applicable: Coordinate ticket sales on site through the box office Coordinate communication with guests via print, social media, and on-site announcements Plan youth quidditch matches throughout the event, including reserving facility space, securing equipment, and recruiting and training volunteers Organize spectator activities Organize VIP experience Plan additional non-gameplay events as applicable, including opening ceremonies, entertainment, closing ceremonies, and afterparties //On site at USQ events: Keeping track of event merchandise and selling it as needed Maintaining organization of HQ tent Lost and found tracking At US Quidditch Cup, serve in event staff roles such as Hospitality Manager, Assistant Hospitality Manager, Entertainment Coordinator, Guest Services/Ticketing Coordinator, Team Services Coordinator, VIP Coordinator, and Youth Quidditch Coordinator. Please send us an email to firstname.lastname@example.org describing your interest in the position. Please include a list of the events you've worked on.
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