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  • UNLV Engelstad Scholars

  • University of Nevada Las Vegas

  • Impacts

    Engelstad Scholars at Big Brothers Big Sisters

    Today I worked to identify pickups that weren't picked up and which callers made these calls. I also listened to live calls to assess the performance of callers.

    Gave 2.50 hours on 03/16/2016 with UNLV Engelstad Scholars
    Engelstad Scholars at Big Brothers Big Sisters
    Engelstad Scholars at Big Brothers Big Sisters
    Engelstad Scholars at Big Brothers Big Sisters

    Today I helped to identify pickups that weren't picked up and which callers made these calls.

    Gave 1.50 hours on 03/03/2016 with Engelstad Scholars Fall 2015 Cohort, UNLV Engelstad Scholars
    Engelstad Scholars at Big Brothers Big Sisters
    Engelstad Scholars at Big Brothers Big Sisters
    Engelstad Scholars at Big Brothers Big Sisters
    Engelstad Scholars at Big Brothers Big Sisters

    Today I worked on receiving inbound calls at the call center. I also learned how to cancel pickups and check the status of a donation pickup.

    Gave 1.50 hours on 02/11/2016 with Engelstad Scholars Fall 2015 Cohort, UNLV Engelstad Scholars
    Engelstad Scholars at Big Brothers Big Sisters

    Today I started on the inbound section of the call center. I answered phone calls to help donors with scheduling pickups.

    Gave 2.50 hours on 02/10/2016 with Engelstad Scholars Fall 2015 Cohort, UNLV Engelstad Scholars
    Engelstad Scholars at Big Brothers Big Sisters

    On this day of volunteering I started being trained on the function of our call center at Big Brothers Big Sisters. I started to learn the aspect of incoming calls.

    Gave 1.50 hours on 02/04/2016 with Engelstad Scholars Fall 2015 Cohort, UNLV Engelstad Scholars