About
Our VITA tax returns yield an average refund of $2,469 for a hard-working household in our community. Volunteers can serve in a variety of important roles at the tax site, including tax prep, admin, financial literacy, and Spanish interpretation. Sign up to be a VITA volunteer and put more tax refund money in the pockets of hard-working Arkansans!
Arkansas Asset Builders is a Volunteer Income Tax Assistance (VITA) program partner, providing free, volunteer-prepared tax preparation to individuals and families with annual incomes up to $57,000. Tax refunds that include the Earned Income Tax Credit (EITC) are an important resource for hard-working families, helping them to get ahead financially, pay down debt and work toward saving for the future. At the VITA sites, IRS-trained and certified volunteers work one-on-one with filers to prepare and electronically file state and federal income tax forms at no charge and determine qualifications for tax credits and refunds.
- Tax Preparer: Prepare and file income tax returns with filers.
- Intake Coordinator: Greet and interview filers, manage appointment schedules, ensure that clients are served in a timely manner.
- Savings Specialist: Help filers learn about ways to save and stretch their refunds, pull free credit reports and review with clients, provide referrals to other services.
- Spanish Interpreter: Assist in translating languages for both volunteers and filers.
- Experience using computers;
- Time to commit to a one three-hour session per week from late-January until mid-April; and,
- Strong interpersonal and verbal communication skills, in English or Spanish.
VITA is a meaningful, unique experience for the volunteers and filers. As a volunteer, you’ll:
- Learn valuable, lifelong skills;
- Obtain an IRS certification to build your resume; and,
- Make a difference in the community where you live by empowering our hard-working neighbors to access important tax refunds at no cost.
Click the registration link to sign up for an orientation session. If you have questions, feel free to send us an email at volunteer@arkansasassetbuilders.org.
Thank you for your interest in volunteering for the IRS VITA (Volunteer Income Tax Assistance) program. Through your service, you will make a positive difference in the lives of many of our community’s hardworking families. This page highlights the training and certification requirements necessary prior to serving at the VITA tax site in any volunteer capacity. We will go over this information in detail during the volunteer orientation.
You will be required to complete the certification(s) applicable to your volunteer role by mid-January in order to be prepared for service in our program. If you are participating in the VITA Service-Learning course for academic credit at UCA, you will complete your training in class with Professor Phillips. You are still welcome to attend an orientation session to learn about opportunities to serve with our program.
ALL volunteers must register and complete the Volunteer Standards of Conduct training and test (approx. 30 min). Tax preparation and intake volunteers, admin. coordinators and savings specialists must also complete the Intake/Interview & Quality Review training and pass the test (approx. 30 min).
Intake and Tax Preparation Volunteers must also complete:
- Tax and Software Training (approximately 8-12 hours, in-class/online)
- Basic or Advanced Certification Test (3-6 hours, online)
- Site Orientation
Admin Coordinators or Savings Specialists must complete:
- Intake and Savings Program Training (2 hours, online)
- Site Orientation
Spanish Interpreters are not required to complete training or certification other than the VSOC, although the Intake/Interview training and site orientation are highly recommended.
Shifts (4)
| Shift | Start Time | End Time | Registrants Needed | |
|---|---|---|---|---|
| Volunteer orientation | 8:00pm (CT) | 9:00pm (CT) | 0/12 | Over |
| Shift | Start Time | End Time | Registrants Needed | |
|---|---|---|---|---|
| Volunteer orientation | 8:00pm (CT) | 9:00pm (CT) | 1/12 | Over |
| Shift | Start Time | End Time | Registrants Needed | |
|---|---|---|---|---|
| Volunteer orientation | 2:00pm (CT) | 3:00pm (CT) | 1/12 | Over |
| Shift | Start Time | End Time | Registrants Needed | |
|---|---|---|---|---|
| Volunteer orientation | 7:00pm (CT) | 8:00pm (CT) | 0/12 | Over |
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