RajaNeysha Carter

Volunteer | IT field tech 🪢 Education Cybersecurity Institute LabFour I Microsoft Excel Admin Associate & IT Specialist Attending Nov. 29, 2025- Jan. 29, 2026 Career Experience Room Service, December 10, 2025 The Peabody Memphis—| operate the point-of-sale system, accurately processing guest orders, managing cash and electronic transactions, and maintaining balanced cash drawers in accordance with company policies. I ensure timely tab expediting and clear communication between service and culinary teams to deliver prompt, seamless service. Additionally, I restock supplies, maintain an organized service area, and uphold professionalism, discretion, and attention to detail to ensure an exceptional guest experience that reflects refined service standards. Hostess BB King's Memphis Blues Club, Memphis, TN - August 2025 - Present • Greet and seat guests promptly while creating a welcoming atmosphere • Handle cash, credit, and mobile transactions accurately at the register • Assist guests with menu questions and resolve concerns to ensure satisfaction • Coordinate with servers and staff to maintain smooth dining flow • Monitor waitlists and manage seating charts efficiently during peak hours • Provide courteous, professional customer service in a fast-paced environment Fulfillment Associate Dillard's, Oat Court Mall — December 2021-June, 5 2024 • Received, organized, and prepared merchandise for the sales floor and online orders • Maintained an orderly stockroom by sorting, tagging, and replenishing inventory • Accurately processed incoming shipments and updated inventory as needed • Pulled, packed, and staged items for customer pickup or delivery • Ensured efficient backstage operations through strong attention to detail and time management • Worked closely with front-of-house staff to support smooth daily operations and customer satisfaction Fulfillment Support & Sales Associate Macy's — September 2024 - February 2025 • Assisted with receiving, processing, and preparing merchandise in the backstage area • Picked, packed, and staged online orders for in-store pickup and delivery • Maintained organized stockrooms and ensured inventory accuracy • Operated POS system to process purchases, returns, and payments at the register • Provided friendly, efficient customer service at checkout • Collaborated with sales floor and stock team to support storewide productivity • Ensured smooth coordination between front-end and backstage operations • Helped restock sales floor merchandise and supported store promotions • Maintained cleanliness and followed all store safety and loss prevention guidelines Logistics Associate Romark Logistics, Dallas, TX — June 10, 2024 - August 2024 • Processed store merchandise accurately and efficiently • Received, scanned, and labeled incoming and outgoing inventory. • Packaged items and loaded products into boxes and pallets for shipment • Operated and fed machines for sorting or packaging materials • Assembled and inspected merchandise for quality and accuracy • Wrapped and secured pallets for transport or storage • Maintained a clean, safe, and organized warehouse environment • Followed safety protocols and standard operating procedures • Demonstrated attention to detail and ability to work in a fast-paced setting Cashier Associate Chipotle, Union Ave — April 2023 - June 2024 • Operated the cash register and processed customer transactions accurately • Took and prepared in-store, online, and catering orders efficiently • Prepped ingredients and assisted with food preparation for daily and large-scale orders • Assembled and packaged catering orders according to company standards • Served food and ensured a positive customer experience • Maintained cleanliness and sanitation of the kitchen, serving, and dining areas • Restocked supplies and rotated through multiple roles as needed • Adapted quickly to fast-paced environments and supported both front and back-of-house operations • Followed all food safety guidelines and health regulations Cashier Associate Burlington, 5048 Park Ave — Jan. 2022 - Mar. 31, 2023 • Greeted customers and provided friendly, helpful service at checkout • Operated the cash register, handled cash, credit, and mobile payments accurately • Processed returns, exchanges, and price adjustments following store policy • Looked up and retrieved online pickup orders quickly and efficiently • Created and managed layaway orders, including setting up payments and explaining terms to customers • Assisted with bagging, scanning, and answering customer questions • Collaborated with team members to ensure smooth front-end operations